Privacy Policy

Last Updated: October 26, 2023

This Privacy Policy describes how Santa SAR (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nelparo.top (the “Site”).

1. Information We Collect

We collect various types of information from and about users of our Site, including information that may identify you personally.

a. Personal Information You Provide to Us

We collect personal information that you provide to us directly when you:

  • Create an account.
  • Place an order.
  • Subscribe to our newsletter.
  • Contact customer service.
  • Participate in surveys or promotions.

This information may include:

  • Contact Information: Name, email address, postal address, phone number.
  • Payment Information: Credit card numbers, debit card numbers, and other financial details (processed securely by third-party payment processors). We do not store full payment card details on our servers.
  • Account Information: Username, password, order history.
  • Communications: Records of your correspondence with us.

b. Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and interaction with our Site. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

  • Device Information: IP address, browser type, operating system, unique device identifiers, referring URLs.
  • Usage Information: Pages viewed, products viewed, time spent on pages, clickstream data, search queries, and other interactions with the Site.

c. Cookies and Similar Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our Site and hold certain information. Cookies are small data files placed on your device or computer and often include an anonymous unique identifier.

  • Strictly Necessary Cookies: Essential for the operation of our Site (e.g., enabling you to log into secure areas of the Site, use a shopping cart).
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site. This helps us improve the way our Site works.
  • Functionality Cookies: Used to recognize you when you return to our Site, enabling us to personalize our content for you.
  • Targeting Cookies: Record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders, including sending order confirmations and shipping notifications.
  • Manage your account and provide customer support.
  • Personalize your shopping experience and recommend products that may interest you.
  • Improve our Site, products, services, and marketing efforts.
  • Communicate with you about promotions, new products, and other updates (if you have opted-in).
  • Detect and prevent fraud and other malicious activity.
  • Comply with legal obligations and enforce our terms and conditions.
  • Conduct research and analysis to understand customer behavior and preferences.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and marketing assistance. These service providers are obligated to protect your information and may only use it for the purposes for which it was provided.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
  • With Your Consent: We may share your information for any other purpose with your express consent.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection to Processing: You have the right to object to our processing of your personal information for certain purposes, such as direct marketing.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in those emails.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Company Name: Santa SAR
  • Address: 3655 University Drive, MEMPHIS, TN, US
  • Email: [email protected]
  • Phone: 901-417-1566